ronin88 Privacy Policy

This page describes what we collect when you use ronin88 and how we keep that data protected. When you access our mobile app or web platform—whether to place a sportsbook bet, play live-dealer blackjack or roulette, or fund your account via DANA, e-wallet, mobile banking, or local payment—we collect information needed to process your request, verify your identity, and comply with Indonesian and international financial regulations.

We at ronin88 commit to transparent data handling. We do not sell your personal information to marketers or data brokers. We do share payment details with our banking and e-wallet partners only to the extent required to process deposits and withdrawals. Our servers store encrypted account data, game logs, and transaction records in secure facilities. Access is limited to authorized ronin88 staff and third-party compliance partners under strict confidentiality agreements.

Read this policy to understand what data we collect, how long we retain it, your rights over your information, and how to contact us if you have questions about our privacy practices. This policy applies to all ronin88 users regardless of location, and we update it periodically as our service and regulations evolve.

What Data We Collect on ronin88

Account Information and Identity Verification

We collect your full name, email address, phone number, and date of birth when you create a ronin88 account. We also collect your nationality and billing address. Before your first withdrawal, we require government-issued ID (e.g., Indonesian KTP, passport, or driver's license) and proof of address (utility bill or bank statement dated within the past three months). This know-your-customer (KYC) process complies with Indonesian anti-money-laundering (AML) regulations and international financial standards.

We store your ID and address documentation in encrypted databases separate from your main account profile. Only authorized compliance staff can access these records. We retain KYC documents for seven years after account closure, as required by law. You may request deletion of non-essential personal data (e.g., phone number updates) by contacting our support team, but we must retain KYC and transaction records for regulatory compliance.

Payment and Transaction Data

We collect payment method details—your bank account number or e-wallet ID—only when you initiate a deposit or withdrawal. We do not store your full card or account number; instead, we tokenize this information (convert it into a secure reference code) and send the token to our payment partners (your bank, QRIS processor, or e-wallet provider) for processing.

We retain a record of every deposit and withdrawal: the date, amount, payment method used, and settlement status. These transaction records are viewable in your ronin88 account statement. We keep transaction logs for seven years to comply with financial audit requirements in Jakarta, Surabaya, Bandung, Medan, and other regions where we operate.

When you place a bet on ronin88—whether on Liga 1, Piala AFF, live blackjack, or any other game—we record the bet details: market, stake, odds, outcome, and settlement time. Game logs are retained indefinitely for dispute resolution and fraud detection purposes.

Personal Data

Name, email, phone, birth date, nationality. Retained for account duration plus seven years after closure.

KYC Documents

ID and proof of address. Encrypted storage; accessible only to compliance staff. Retained per AML regulations.

Transaction Records

Deposits, withdrawals, bets, settlements. Retained seven years for audit compliance.

Game Logs

Bet details, outcomes, settlement times. Retained indefinitely for dispute resolution.

Device and Behavioral Data

We collect technical information about your ronin88 access: device type (iPhone, Android), operating system version, app version, IP address, and approximate location (country/region level, not precise GPS). We use this data to identify unauthorized access attempts, prevent fraud, and optimize app performance for different devices and networks.

We also log your ronin88 activity patterns—login times, games played, and bet frequency—to detect anomalies that may indicate account compromise or violation of our terms. This behavioral analysis helps us protect your account and comply with fraud-prevention requirements. We do not use this data for targeted marketing or behavioral profiling without your explicit consent.

Cookies and Similar Tracking Technologies

Our ronin88 app and website use cookies and local storage to remember your login state, preferred language, and game preferences. These are functional cookies necessary for basic app operation; they do not track you across other websites or apps. Session cookies expire when you close the app; persistent cookies (if used) expire after 30 days of inactivity.

We do not use third-party analytics services (Google Analytics, Facebook Pixel, etc.) that would track your behavior across the web. Our app logs only internal usage metrics—e.g., which games you view, how long you play, which payment method you select—to improve user experience. These logs are stored on ronin88 servers and are not shared with external analytics platforms.

How We Use and Share Your Data on ronin88

Internal Use and Service Delivery

We use your data to deliver ronin88 services: processing deposits via DANA, e-wallet, mobile banking, local payment, and bank transfer; settling bets; and resolving disputes. We also use your information to communicate with you about account changes, maintenance windows, and security alerts. These communications are transactional, not promotional—we send them only to protect your account or comply with legal obligations.

Our customer support team accesses your account information (name, email, recent transactions) when you contact us via the in-app Help button or email. Support staff review your information only to diagnose issues and respond to your inquiry. All support interactions are logged and treated as confidential.

Third-Party Service Providers and Data Sharing

We share your payment details with our banking and e-wallet partners—online payment, e-wallet, mobile banking, local payment, online payment processor, e-wallet, mobile banking, local payment, online payment, e-wallet—only to process your deposits and withdrawals. These partners operate under their own privacy policies; we recommend reviewing their terms if you have concerns about how they handle your payment information.

We engage third-party compliance consultants to assist with KYC verification and AML monitoring. These consultants access only information necessary for their assigned task and are contractually bound to keep your data confidential. We do not share your data with marketing firms, data brokers, or any party unrelated to ronin88 service delivery.

We may disclose personal information if required by law (court order, government agency request) or if we believe disclosure is necessary to protect ronin88, your account, or the rights of other users. In such cases, we attempt to notify you unless legally prohibited from doing so.

International Data Transfer and Server Location

Our ronin88 servers and data processing infrastructure may be located in Indonesia or other countries. If your data is transferred outside your home jurisdiction, it remains subject to this privacy policy and applicable data protection laws. We maintain encryption and access controls regardless of server location to protect your information.

By using ronin88, you acknowledge that your data may be processed and stored in multiple jurisdictions. If you do not consent to international data transfer, you should not use ronin88 services.

Security Measures and Data Protection

We protect ronin88 data using industry-standard security practices: HTTPS/TLS encryption for all internet traffic, encrypted storage for sensitive information, and restricted access to backend systems. Your password is hashed (converted to a one-way code) and never stored in plain text. Our team cannot retrieve your password; if you forget it, you must reset it via email verification.

We conduct regular security audits and penetration testing to identify and address vulnerabilities. If we detect a data breach, we notify affected users and relevant authorities within the timeframes required by law. However, no security system is completely risk-free; we ask that you also take steps to protect your account—use a strong password, enable two-factor authentication if available, and avoid sharing your login credentials.

Your Rights and Contact Information

Under applicable privacy laws, you have the right to access, correct, and request deletion of your personal data (subject to legal retention requirements). To exercise these rights, contact our support team via the Help button in the ronin88 app or by email. We will respond to data access and deletion requests within 14 business days.

You also have the right to opt out of non-essential communications. If you no longer wish to receive promotional emails from ronin88, update your preferences in the Account Settings or contact support to unsubscribe.

We review and update this privacy policy periodically as our service evolves and regulations change. Significant updates will be communicated via email and in-app notification. Your continued use of ronin88 after policy updates constitutes acceptance of the new terms. If you have questions about this policy or our privacy practices, reach out through the Support section in the app or via our official email contact.